Race-week capacity spikes (last week of July) — guest WiFi falls over on Wednesday
Hotel IT & Guest WiFi · Galway
Hotel IT and guest WiFi for Galway city hotels that have to compete with the OTAs every night.
Galway's hospitality estate is built around a tight city-centre footprint (the Galmont, Hardiman, Meyrick, House Hotel) plus the Salthill resort strip and the country-house outliers in Connemara. The defining commercial pressure is OTA competition: Booking, Expedia and the rest take their cut on every direct-booking lost to a slow website or a flaky checkout. Network and security weaknesses don't just affect operations — they cost direct-booking margin every weekend.
On-site response: within 48 hours·From our Cashel engineering office
The local estate
Hospitality in Galway, in four shapes.
Each shape has its own IT and cybersecurity profile. We've worked across all four locally.
City-centre 4- and 5-star hotels (Galmont, Hardiman, Hotel Meyrick) with high turnover front-desk
Salthill resort properties facing seasonal capacity swings
Connemara country-house hotels with rural fibre constraints
Boutique aparthotels and serviced-accommodation operators
Guest WiFi · Galway
What goes wrong with guest WiFi in Galway.
Six failure patterns we've actually fixed across Galway and Co. Galway. Each one tends to be invisible to the GM until a wedding party or a corporate guest writes the review.
City-centre lift shafts and concrete cores creating dead zones on the upper floors
Booking-engine downtime during Friday evening peaks — direct revenue lost to OTAs
Stripe / Adyen payment-link fraud workflows missing rate-limit protections
Revenue-manager M365 mailbox targeted by chargeback-fraud phishing
Channel-manager-to-PMS integrations breaking after a vendor's silent API change
Galway's peak windows are Race Week (last week of July), Christmas / NYE in the city, the Galway International Arts Festival, and the GAA championship weekends. Off-peak shoulder is October–March outside Christmas — the right time for infrastructure work.
Vendor patterns
Who already serves Galway hotels — and where the gaps sit.
Galway hotels typically have a website agency, a booking provider, a channel manager and a hospitality WiFi vendor — four suppliers, four blind spots. Our cybersecurity audit names which vendor owns each finding so the validation conversation is calm and short.
Grants you can use
How Co. Galway SMEs typically fund this.
Galway and Connacht SMEs are eligible for the EI Cyber Review Grant and the NCSC Cyber Improvement Grant — Intellix delivers the audit and remediation work the grants pay for.
EI & NCSC grant route What we'd typically do
First-month engagement in Galway.
A typical engagement: booking-engine security review, channel-manager-to-PMS audit, payment-link workflow tightening, M365 anti-impersonation for the revenue and reservations team, a free initial external cybersecurity brief.
Galway is around 2 hours from our Cashel office. Senior engineers on-site within 48 hours; remote work continues uninterrupted in the meantime.
Want to know what's quietly leaking from your Galway hotel today?
Free initial external cybersecurity brief. Non-intrusive, no system access, one-page PDF in 48 hours. Or run an instant scan of your domain right now.